Showing posts with label Troubleshooting (Computer and Operating System issues). Show all posts
Showing posts with label Troubleshooting (Computer and Operating System issues). Show all posts

Tuesday, January 20, 2009

Boot Virus


An MS-DOS virus that infects the boot record program on hard disks and floppy disks or the master boot record on hard disks. The virus gets loaded into memory before MS-DOS and takes control of the computer, infecting any floppy disks subsequently accessed. An infected boot disk may stop the computer starting up at all.

Friday, January 16, 2009

How to install a new PCI card in the desktop computer?


A new PCI card can be installed by opening the computer case and inserting the card in a free PCI slot.

WARNING: There is a risk of personal injury. To avoid electrical shock, always turn off and disconnect the computer from power before opening the case.

WARNING: There is a risk of hardware damage. To avoid electrostatic discharge damage, a wrist strap must be used to discharge static electricity while in contact with the internal components of a computer.


WARNING: There is a risk of data loss. Backup all important data before installing additional hardware to the computer.


1. Turn off the computer.
2. Disconnect the computer from power.
3. Ensure the computer is on a hard, flat surface.
4. Face the back of the computer.
5. On the top right corner, pull the metal tab [FIG. 1] until the side panel is released.






6. Lift the side panel from the computer.
7. Place the computer down on its side.
8. On an unused PCI slot, remove the screw holding the slot cover in place [FIG. 2] .

9. Remove the slot cover.
10. Insert the new PCI card into the PCI slot.
11. Replace the screw to ensure the PCI card is locked in place.





Tuesday, November 25, 2008

Additional physical hard drives are not displayed in the operating system after performing a system recovery


Additional physical hard drives may not be displayed in the operating system after performing a system recovery as the recovery software is not configured to recognize additional physical hard drives. Follow this procedure to activate the additional physical hard drive.

WARNING: There is a risk of data loss. Performing this procedure will erase all data from the additional installed hard drive.

1. Click the Start button, and then click Control Panel.
2. In the Control Panel window, under Pick a category, double-click the Performance and Maintenance icon.
3. In the Performance and Maintenance window, under or pick a Control Panel icon, double-click the Administrative Tools icon.
4. In the Administrative Tools window, double-click the Computer Management icon.
5. In the Computer Management window, in the left pane, under Storage, click Disk Management.
6. In the right pane, click to select the primary partition of the additional physical hard drive.

IMPORTANT: The physical hard drive with the operating system is Disk 0.

7. On the menu bar, click Action.
8. On the Action menu, point to All Tasks, click Delete Partition.
9. On the Action menu, point to All Tasks, click Format.
10. Follow the wizard to complete the format.

Thursday, November 20, 2008

WARNING!!! HD CONTENT CORRUPTED


Error: HD CONTENT CORRUPTED, USE COMPONENT CABLES is displayed when connected with a Motorola® cable box using HDMI.

Sony has investigated this issue and believe that some Motorola cable boxes were produced with an early version of HDMI software that may cause this symptom. Later versions of the cable box HDMI software have been tested and appear to work properly when connected to Sony TV and Audio/Video Receiver products. Since it is believed to be an issue with the cable box, no service fix is available from Sony; the cable company should be contacted to report this problem.

This issue is known to occur in the following Motorola cable box models:

DCT3412I
DCT6412
DCT6412III
DCT6416III

Although the issue has been known to occur with the above cable box models, it is possible that other models may be affected.

NOTE: As a workaround, you can connect the cable box to the TV using a component (Y/Pb/Pr) cable if both the TV and cable box have these connections.

Bright iDEA FROM Sony, right! Good luck ^_^

Friday, October 31, 2008

How to remove unnecessary files from the hard drive?

Files that reside in the Temporary Internet folder are generally unnecessary and can be safely removed from the hard drive.

WARNING: There is a risk of data loss. To avoid the unintended loss of data, check the contents of any designated folders before selecting them for cleanup.


1. Click the Start button, point to Programs, point to Accessories, point to System Tools and click Disk Cleanup.
2. In the Select Drive box, click the down arrow and click to select the drive to be cleaned.
3. Click the OK button.
4. In the Disk Cleanup... box, click to select the box next to Temporary Files.
5. Click to select the box next to Temporary Internet Files.

NOTES:

Files found in temporary directories are files that are temporarily created, stored and used by an application or the operating system to run more quickly or efficiently. It is normally safe to delete these temporary files. Additional cleanup location options may also be chosen at this time.

6. Click the OK button.
7. In the Are you sure you want to delete files? box, click the Yes button.

Monday, October 27, 2008

Computer Hangs or Restarts When You Connect USB Device 1


Symptoms

When you connect a Universal Serial Bus (USB) device to the USB port on your computer, you may experience any of the following symptoms:

• The computer may stop responding (hang).
• The computer may continuously restart.
• Microsoft Windows 98 may not start properly

Cause

This behavior can occur if the USB Host Controller or Root Hub conflict with another device.

Resolution.

To resolve this issue, use Device Manager to determine if the USB Host Controller or Root Hub is in conflict with another device.

Continue reading on how to troubleshoot it... (i'll show you the steps)


Friday, August 1, 2008

YouTube Video Will Not Play Correctly


This issue may be resolved by updating to the latest version of Adobe Flash Player from the Adobe Web site at http://www.adobe.com/.

Monday, July 7, 2008

How to Reconfigure RAID?


Reconfigure RAID

Some changes in the RAID configuration cannot be performed after launching the VAIO Recovery Wizard from within the Microsoft Windows XP operating system. To remove an existing RAID array and delete all data from the connected drives, the computer must be restarted with the first disc from the Recovery Media Kit in the CD/DVD drive. Follow this procedure to confirm your selection in the Reconfigure RAID window.

NOTE: If you have not chosen to Create recovery discs, or if you intend to Go to Intel Matrix Storage Console to reconfigure an existing RAID array or create a new RAID volume, these options are also offered in the Reconfigure RAID window. Neither option requires restarting the computer.

1. From within the Recovery Wizard application, in the Reconfigure RAID window, click Restart from disc.
2. The appropriate CD/DVD drive will open.
3. At the Recovery dialog box, ensure Recovery Disc #1 is in the drive.
4. Click the OK button.
5. The computer will restart and the Recovery Wizard main menu will again be displayed.

NOTE: Fewer options are available in the Recovery Wizard when starting the computer from the Recovery Discs.

6. In the VAIO Recovery window, click Reconfigure RAID.

Wednesday, July 2, 2008

How to Perform a System Recovery?


How to perform a system recovery?

NOTE: A recovery can also be performed using Recovery Discs.

1. On the taskbar, click the Start button, point to All Programs, point to Recovery, then click the Recovery icon.

NOTES: If there is no shortcut for the VAIO Recovery Wizard in the program list, start the program from Control Panel.
If the operating system will not start and no other troubleshooting can be performed, a recovery of the (C:) drive can be performed by starting the computer and pressing the F10 key.

2. In the Recovery window, click to select the appropriate option to use the Recovery Wizard:
Reinstall Applications or Drivers
Restore C: Drive
Restore Complete System
Reconfigure RAID

Troubleshooting is to be follow…

Tuesday, June 24, 2008

When your Computer Crash


I made this article really short and clear so that everybody will benefit from it. If your computer is always crashing due to non responsive Operating System or software the main concern on how to deal with is by focusing in two subjects. The computers hangs if the the Memory that you are using is defective or the Hard disc is not that good anymore. Main clue are the following:




1.Change the Memory that you are using then turn the computer ON.
2.Change your Hard Disc then turn computer ON.
3.If the two options are not good use only one Memory and reinstall the Operating System.

Wednesday, June 18, 2008

Video quality on the computer using the USB connection is poor quality


When digital video is transferred to a computer using the USB streaming feature on Digital8 digital video cameras and Mini DV camcorders, the quality of transferred video may fluctuate or may contain video noise. This is due to the high compression rate used by the USB streaming protocol. The aspect ratio of video using USB streaming is 352x240 pixels.

Video transferred to a computer using USB from a DVD or hard disk camcorder does not use the USB streaming protocols, therefore, the video is not compressed. The video is transferred at the same resolution that the camcorder recorded the video and should play back on the computer with the same quality in which it was filmed.

Sunday, June 15, 2008

No Removable Drive or Removable disc is not ready is displayed when transferring pictures from the camera to the computer.


A No Memory Stick Found error may be displayed after installing a third-party USB device driver or software on the computer. Follow this procedure to troubleshoot this issue.

IMPORTANT: This issue has been known to happen using the Kodak EasyShare application.

NOTE: Images from the Sony digital camera may be unable to be transferred after installing a third-party USB device driver or application on the computer. The camera may be recognized by the computer, but there may be an error such as No Removable Drive or No Memory Stick Found. This issue can occur when the USB driver for the third-party device or software overwrites some of the files from the USB driver for the Sony camera.

1.Reboot the computer with the Sony camera turned on.
2.Attempt to transfer the images to the computer.
3.Ensure the USB cable is connect directly from the camera to the computer, bypassing any USB hubs or splitters.
4.If the issue is not resolved, reinstall the USB driver for the Sony camera.

NOTE: The USB driver for the Sony camera can be downloaded from the Sony eSupport Web site at http://esupport.sony.com/.

5.Attempt to transfer the images to the computer.
6.If the issue is not resolved, uninstall the third-party software.
7.Attempt to transfer the images to the computer.
8.If the issue is still not resolved, reinstall the USB driver for the Sony camera again.
9.Attempt to transfer the images to the computer.

Sunday, April 27, 2008

The hub does not have enough power or USB Hub Power Exceeded is received when connecting USB devices.


This behavior occurs if there are too many USB devices attached to a passive (unpowered) USB hub. To resolve this error, use one of the options provided.

1.Replace the passive USB hub with an active (powered) hub.
2.Disconnect the affected device from the passive hub and connect it directly to the USB port on the computer.

Additional information is available in the Microsoft Knowledge Base article 310591. You can find it on this link: http://www.microsoft.com/.

Saturday, April 12, 2008

How to connect a camcorder to a VCR using Audio/Video (A/V) cables?


Are you still having problems in connecting your favorite camcorder to a VCR using Audio/Video (A/V) cables? Well I guess yes because you are hardly looking in the web for answers and exact information how to do it or if it is possible. Good thing because you are in the right site and I can give you all the exact information that you will need. First of all, before anything else just make sure that the audio/ video cable that you are currently using is a new one or in proper condition because if it s not, well were going to have a tough time in troubleshooting regarding its connection to the vcr. If the cable is not working or you are not sure if it is defective, please go to the nearest electric or camera and tv parts for verification or check up. So if all items are good to go, follow this procedure to connect a camcorder to a VCR using Audio/Video (A/V) cables.

Connect an A/V cable to the LINE OUT jack on the camcorder.
Connect the other end of the A/V cable to an available LINE IN jack on the VCR.
Turn on the camcorder.
Turn on the VCR.
Tune the VCR to the appropriate line input in which the camcorder is connected.

Thursday, April 10, 2008

How to connect a camcorder to a television using an RFU adapter?

Basically you will ask first about an RFU Adaptor and what is it for? So let me give you first a refresher about this topic. The RFU adapter connects the camcorder console to televisions that do not have individual audio and video connections. It features two plugs. The first plug has an end that goes directly into the camcorder and the plug goes into the televisions coaxial cable socket. The RFU adapter also features a coaxial cable socket of its own, so you will not have to fiddle the cords when you want to switch from camcorder to television.

It is not that confusing, right? This is only easy as long you will follow the procedures. Read each sentences properly and try to analyze and visualize each of them.

Please follow this procedure in connecting a camcorder to a television using an RFU adapter.
1. Connect the Audio/Video (A/V) connector of the RFU adapter to the A/V output jack on the camcorder.
2. Connect the coaxial cable from the RFU adapter to the VHF/UHF jack on the television.
3. On the RFU adapter, slide the CH switch to CH3 or CH4 (Channel 3 or Channel 4).
4. Turn on the television.
5. Tune the television to the same channel that was selected on the RFU adapter in step 3.
6. On the camcorder, slide the POWER switch to the VTR or PLAYBACK position.
7. Press the PLAY button on the camcorder.

Monday, April 7, 2008

How to connect a camcorder to a television using an S-Video cable?

Another day, another issue, and another answer. Here is our topic for this day. How to connect a camcorder to a television using an S- Video cable? A tricky question but actually it’s easy to install it and for non - technical consumers they will probably say “ What is that?”. Well I did generate here the following steps on how to configure the connection manually. So please follow the steps below to connect a camcorder to a television using an S-Video cable. Always remember that both the camcorder and television must have an S-Video jack to complete this procedure.

Connect one end of an S-Video cable to the S-VIDEO IN jack on the television. Connect the other end of the S-Video cable to the S-VIDEO OUT jack on the camcorder. Connect an audio cable to the appropriate left and right audio input jacks on the television. Connect the other end of the audio cable to the audio output jacks on the camcorder. Turn on the camcorder and set it to the playback mode. Begin playing the media (tape, DVD, etc.) in the camcorder. Turn on the television. Tune the television to the appropriate video input to receive the signal from the camcorder.

Take note that, if necessary try to consult the instruction manual of television for information about tuning the TV to the correct video input.

Friday, April 4, 2008

Cannot send pictures to email using Cybershot Viewer


For users and consumers of the software cybershot viewer, the question “Cannot send pictures to email using Cybershot Viewer?” is very common. So for people who want an answer for this question here is the perfect article that can surely help you! Just follow the guidelines below:

Can I send a still image by attaching it to an e-mail from Cyber-shot Viewer?
Yes, you can. Follow the steps below:
Select the thumbnail of the image in the thumbnail screen.
Click the E-mail icon. The E-mail images window appears.
Select the image size, and click OK. The E-mail software window automatically pops up with the selected image attached.
Note that you can only send images in JPEG format

Can I send a movie file by e-mail from Cyber-shot Viewer?
No, you cannot send movie files from the Cyber-shot Viewer.

Can I change the size of the image to be attached to an e-mail?
Yes, you can select the following image size options.
JPEG Small: 320x320 or smaller
JPEG Medium: 640x640 or smaller
JPEG Large: 1280x1280 or smaller
User settings: According to the options set in the Advanced Settings.
In Advanced Settings, you can manually specify the maximum image size or ratio to the original image. You can also set the image quality level used for compression.


What e-mail software can be used to send an e-mail from Cyber-shot Viewer?
You can use the following software:
Outlook Express 4
Outlook Express 5
Outlook Express 6
Microsoft Outlook 98
Microsoft Outlook 2000
Microsoft Outlook 2003
NetscapeMail 7.1
Eudora 6


Note: Check if the selected file is not a movie. You cannot attach a movie file to an e-mail with the Cyber-shot Viewer. Also, check if MAPI is enabled in your e-mail software. (For more information about MAPI, refer to the manual or help files of your e-mail software.)

What is MAPI?
MAPI (Messaging Application Program Interface) is a Microsoft Windows program interface that enables you to send e-mail

Wednesday, April 2, 2008

Reverse recording for Tape Camcorders/ Transferring of Videos from the Computer to a Tape Camcorder


(Transferring video footage back to tape camcorder)


If you are asking if it is possible to transfer back the videos that has been transferred in the computer back to the camcorder, yes it is posible.

If the camcorder is DV input enable then you just hit record on the DV device and play the timeline. This assumes you are using an editor that plays out the timeline through a Fire Wire connection. The process is like this, play your timeline in your editor (video editing software) and press record in the VTR mode of your camcorder. Please remember that European Devices do not have this function.

Monday, March 31, 2008

Unable to Retrieve the Management Information


More updates regarding the newest issue in Pictrure Motion Browser Software. Here is the solution if you are having this "Unable to Retrieve the Management Information" error message. Do you know that SPU21_Update0711b.exe - Picture Motion Browser Update? Well, this utility is going to update Picture Motion Browser version 2.2.01.05110 to version 2.2.02.11200 and resolves an issue where images cannot be imported from some non Sony Memory Stick media.
The symptom details when having this issue is when your Handy cam Utility has started, the message "Unable to retrieve the management information." appears and images cannot be imported from the Memory Stick media.
DIG0000191
Here is the specific model number of camera having this issue; the

Model HDR-CX7


Click here to know more about the downloads that can solved this issue.

This is for United States and Canada and and this is for Latin America