A new freeware software is here, the SysAid Free Help Desk Software. It's easy to install and the privilages are great. SysAid is a suite of web-based IT software tools and it automates the processes for help desk, hardware configs, asset monitoring, software licenses, tasks, projects and many more. Using this software it automatically scans and test your network, SysAid provides you with the necessary details about each machine and lets you control each one remotely. Amazing software right!
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FYI - Web Help Desk released a version of free help desk software. It rivals and is superior to the above in a number of respects. Worth taking a look!
Hope this helps!
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